REFUND POLICY
1. ALL SALES ARE FINAL
Due to the exclusive and custom nature of our garments, all sales on Khina Fashions are strictly final. We do not offer refunds, returns, or exchanges under any circumstances.
2. ORDER CANCELLATIONS
Once an order is placed, it immediately enters processing and cannot be cancelled. The platform is not liable for orders placed by mistake or if you change your mind.
3. DEFECTIVE ITEMS
If you receive a defective item, you must notify us within 24 hours of delivery. The platform reserves the sole right to determine if an item is defective. If approved, only store credit will be issued. No cash refunds.